Reference

Open ahotogel Privacy Policy

We collect the account, wallet, device, and game-session data needed to run ahotogel for Indonesia, including DANA, OVO, GoPay, and QRIS checks; access and eligibility depend on local…

Account data useDANA OVO GoPay QRISCookie controlsSupport 09:00-23:00 WIB
ahotogel Open ahotogel Privacy Policy
CONTACT ROUTES

Open Privacy Contact Paths

A privacy request works faster when you contact us from the account you want us to check. Use live chat inside the lobby from 09:00 to 23:00 WIB, or send an email if you need a written trail. We may ask you to confirm your phone, email, recent wallet method, or last login device before we change, export, or remove account data.

Team online

Live chat in the lobby

Open the chat bubble after login and choose Privacy Request. Our team is available 09:00-23:00 WIB and can ask for your account ID, recent DANA, OVO, GoPay, or QRIS reference, and device type.

Email request trail

Send your privacy request to [email protected] from the email linked to your account. Include your username, phone ending, request type, and whether you need access, correction, deletion, or cookie help.

Account menu path

Inside your account, go to Profile > Security > Privacy Request to start a data check. This path records your request under your login, which helps us match it with wallet and session data.

DATA CARE

Check Account Data Care

We handle privacy as an account operation, not a vague promise. Every request is matched to a real account step, such as phone verification, email confirmation, wallet reference…

Account details

We use your username, phone, email, password status, and verification steps to keep your account linked to you.

Wallet records

Payment privacy covers DANA, OVO, GoPay, QRIS, and bank transfer references tied to your wallet.

Device and session data

We record device type, browser, IP region, login time, and session events when you enter the lobby.

Cookie choices

Cookies help remember login state, language, and security checks.

Game activity privacy

Rounds in Andar Bahar, Crash Games, Mega Fishing, or slot-feature rooms create activity records tied to your account.

Retention and deletion

We keep account and wallet records while they are needed for service, security, legal, and dispute reasons.

Browse Common Privacy Questions

These answers explain how our Privacy Policy applies when you open an account, fund your wallet, enter the lobby, contact support, or change your data. They are written for practical account situations, not legal jargon. If your question involves a specific transaction, include the payment method and reference so we can check the right record.

We collect the details needed to create and protect your account, such as username, phone, email, password status, login records, device data, and verification steps. We also record wallet and game activity after you start using the lobby.

We keep payment references so your wallet balance can be matched with the rail used. A DANA, OVO, GoPay, or QRIS record may include time, amount, status, transaction ID, and account match details.

Yes. Contact live chat from 09:00-23:00 WIB or email [email protected] from your linked email. We may ask you to verify your phone, recent payment method, or last login device before making changes.

Cookies remember your login state, language choice, and security checks while you browse games or wallet pages. You can clear cookies in your browser, but you may need to log in again and repeat verification.

We share only what is needed to process wallet activity, secure the account, operate support tools, or meet legal duties. For example, a QRIS or GoPay status check may require matching a transaction reference.

We keep records while they are needed for account service, wallet reconciliation, security checks, legal duties, and disputes. When those needs end, we reduce, anonymise, or remove data according to the account situation.

Use your linked email and include your username, phone ending, request type, and any relevant wallet reference. Do not send your password. If the request involves access eligibility, local law determines what we can provide.